FAQ

Return Policy:

If you receive a product from us that is the incorrect design or the incorrect size, we will accept a returned item if it is unwashed, unworn and has no visible signs of damage from the customer on the product. We will inspect the product and if we feel that a mistake has been made on behalf of Thump then we will refund your order. You will have to pay the postage to return your product to us, our return address will be available on the packaging that the original product was delivered in. If, for whatever reason, the return address is not on the packaging, please return to;

23 Hurst Park

Penwortham

Preston

PR1 9BD